If you have any questions about my services below don't hesitate to contact me by phone or email.
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Remote Technical Support
Sit back and relax while I connect to your computer remotely and resolve your issues.
While connected, I can also train you on your computer and get you past those sticky points of frustration.
If you prefer personalized in-house training just let me know.
Diagnostics, Troubleshooting and Recommendations
Besides troubleshooting and diagnosing your computer issues I also make recommendations
depending on what's going on with your computer. I may recommend a new computer or software.
Sometimes older computers or software just don't work the way they used to.
Virus/Spyware Removal/Protection
Viruses and spyware can be removed in many different ways and depending on how they were removed,
have a tendency to come back. Why not remove them permanently.
Personal Data Backup and Recovery
Cloud or no cloud. That's a big personal decision.
I offer the best, cheapest and safest data backup solutions so you can be rest assured that your data is
safe for many years to come. Backing up ALL your personal data (pictures, music, excel, word, outlook
email, home video, movies, etc.) is a MUST. Don't regret not doing it. Computers break down all the time
and when they do your personal data is at risk of being corrupted or destroyed forever. Recovering lost
personal data is a challenge, depending on the circumstances but there is hope. If your hard drive or flash
drive malfunctions and you can't access your data, give me a call, I have a solution.
Re-format/Recover Your Computer
Erasing everything and starting all over is sometimes the best solution. Backing up ALL your personal data
beforehand is highly recommended. Keep in mind that utilizing your computers recovery partition or DVD
software, by no means deletes your personal data permanently. I have a solution for this. If you have a
computer that is not keeping up with your pace (slow, hesitates, freezes, mind of its own) I can re-purpose it whereby it will run faster and most times, run faster than a new computer.
Hard Drive Data Erased Permanently-Peace Of Mind
Don't just give your old computer to anyone. This includes recycling it through the city dump. Prepare it before hand. Deleting personal data from a computer does NOT permanently remove it from your hard drive. Even deleting the files in your recycle bin does NOT remove them permanently. I have the solution to permanently remove ALL your personal data from your hard drive once and for all. Don't take the chance of someone getting your old computer and finding your personal data on it. Could be embarrassing and highly concerning.
Regular Computer Maintenance
Without regular maintenance you take the chance of things going wrong, which can be costly later on down the line. How lucky do you feel? To extend the life of your computer, why not set up a regular maintenance schedule now (monthly, bi-monthly, quarterly, etc.) so you can enjoy your computer for many years to come.
Network Configuration/Setup-Wired or Wireless
Wired or wireless. You can have the best of both worlds. I can set up a new network or work with your existing network or recommend a better network solution/configuration that will provide faster, quality
service. Utilize the network to house and share your TV shows, movies, pictures, etc., amongst all networked computers.
One On One Training At Your Own Pace
If you need or require personal, hands on, one on one training, at your own pace, then go no further.
I have excellent teaching and listening skills and lots of patience. I will not talk at a techy level. I will talk in terms that you will understand and relate to.
Examples:
1. Transferring pictures from a camera to the computer.
2. Emailing pictures from a computer.
3. Organizing personal data (pictures, music, Word and Excel docs, videos, etc.) on a computer.
4. Scanning a picture or document then emailing it.
5. Converting a picture, Word or Excel doc into a .PDF file or visa versa.
6. Setting up email accounts and maintaining them (a lot of people still don't have an email address.
Computer Hardware/Software Setup/Installation
Setting up computer equipment and software, new or old, can be time consuming and frustrating at the same time. I look at the end results of what you are striving for then move forward to get things up and running as quickly and efficiently as possible. Based on your current hardware and software, I may need to make a few recommendations, which will allow for a more efficient configuration.
Website Building and Designing-Personal or Business
Building and designing websites is very time consuming and challenging but can be fun if you have lots of time on your hands. It can take many hours or even days to build the website that's right for you. Maintaining it afterwards is a must. I can build you a website, maintain your existing website or offer recommendations to improve a website. Everything depends on the type of website you need. You don't have to have the fanciest or most expensive website to market yourself or a business. A simple, straight forward website will do the trick and at a lower cost. The name (domain name) of your website is also very important, which needs to be thought about very carefully. A website can benefit from SEO (search engine optimization) which puts your website ahead of others (gets attention) on the internet.
The process would go as follows:
1. Choose the name of the website (domain name) and have it registered.
2. Build the website (personal or business) and have it hosted.
3. Use SEO (search engine optimization) if desired.
4. Maintain the website as things change.
Much more.......
Sit back and relax while I connect to your computer remotely and resolve your issues.
While connected, I can also train you on your computer and get you past those sticky points of frustration.
If you prefer personalized in-house training just let me know.
Diagnostics, Troubleshooting and Recommendations
Besides troubleshooting and diagnosing your computer issues I also make recommendations
depending on what's going on with your computer. I may recommend a new computer or software.
Sometimes older computers or software just don't work the way they used to.
Virus/Spyware Removal/Protection
Viruses and spyware can be removed in many different ways and depending on how they were removed,
have a tendency to come back. Why not remove them permanently.
Personal Data Backup and Recovery
Cloud or no cloud. That's a big personal decision.
I offer the best, cheapest and safest data backup solutions so you can be rest assured that your data is
safe for many years to come. Backing up ALL your personal data (pictures, music, excel, word, outlook
email, home video, movies, etc.) is a MUST. Don't regret not doing it. Computers break down all the time
and when they do your personal data is at risk of being corrupted or destroyed forever. Recovering lost
personal data is a challenge, depending on the circumstances but there is hope. If your hard drive or flash
drive malfunctions and you can't access your data, give me a call, I have a solution.
Re-format/Recover Your Computer
Erasing everything and starting all over is sometimes the best solution. Backing up ALL your personal data
beforehand is highly recommended. Keep in mind that utilizing your computers recovery partition or DVD
software, by no means deletes your personal data permanently. I have a solution for this. If you have a
computer that is not keeping up with your pace (slow, hesitates, freezes, mind of its own) I can re-purpose it whereby it will run faster and most times, run faster than a new computer.
Hard Drive Data Erased Permanently-Peace Of Mind
Don't just give your old computer to anyone. This includes recycling it through the city dump. Prepare it before hand. Deleting personal data from a computer does NOT permanently remove it from your hard drive. Even deleting the files in your recycle bin does NOT remove them permanently. I have the solution to permanently remove ALL your personal data from your hard drive once and for all. Don't take the chance of someone getting your old computer and finding your personal data on it. Could be embarrassing and highly concerning.
Regular Computer Maintenance
Without regular maintenance you take the chance of things going wrong, which can be costly later on down the line. How lucky do you feel? To extend the life of your computer, why not set up a regular maintenance schedule now (monthly, bi-monthly, quarterly, etc.) so you can enjoy your computer for many years to come.
Network Configuration/Setup-Wired or Wireless
Wired or wireless. You can have the best of both worlds. I can set up a new network or work with your existing network or recommend a better network solution/configuration that will provide faster, quality
service. Utilize the network to house and share your TV shows, movies, pictures, etc., amongst all networked computers.
One On One Training At Your Own Pace
If you need or require personal, hands on, one on one training, at your own pace, then go no further.
I have excellent teaching and listening skills and lots of patience. I will not talk at a techy level. I will talk in terms that you will understand and relate to.
Examples:
1. Transferring pictures from a camera to the computer.
2. Emailing pictures from a computer.
3. Organizing personal data (pictures, music, Word and Excel docs, videos, etc.) on a computer.
4. Scanning a picture or document then emailing it.
5. Converting a picture, Word or Excel doc into a .PDF file or visa versa.
6. Setting up email accounts and maintaining them (a lot of people still don't have an email address.
Computer Hardware/Software Setup/Installation
Setting up computer equipment and software, new or old, can be time consuming and frustrating at the same time. I look at the end results of what you are striving for then move forward to get things up and running as quickly and efficiently as possible. Based on your current hardware and software, I may need to make a few recommendations, which will allow for a more efficient configuration.
Website Building and Designing-Personal or Business
Building and designing websites is very time consuming and challenging but can be fun if you have lots of time on your hands. It can take many hours or even days to build the website that's right for you. Maintaining it afterwards is a must. I can build you a website, maintain your existing website or offer recommendations to improve a website. Everything depends on the type of website you need. You don't have to have the fanciest or most expensive website to market yourself or a business. A simple, straight forward website will do the trick and at a lower cost. The name (domain name) of your website is also very important, which needs to be thought about very carefully. A website can benefit from SEO (search engine optimization) which puts your website ahead of others (gets attention) on the internet.
The process would go as follows:
1. Choose the name of the website (domain name) and have it registered.
2. Build the website (personal or business) and have it hosted.
3. Use SEO (search engine optimization) if desired.
4. Maintain the website as things change.
Much more.......
